Austin Roofing Contractor Continues to Get Glowing Reviews that Mention Prompt and High Quality Service
April 06, 2022 at 17:07
Austin, Texas -
Austin Roofing - Cool Roofs Inc. has been one of its Texas area’s leading roofing contractors for several years running. This is the result of the company having policies in place that place a high value on prompt customer service and providing quality roofing work. These company traits are often reflected in the reviews that customers leave on its roofing, solar installation, and other related services. Such was the case with a recent 5-star Austin Roofing - Cool Roofs customer testimonial that the company received from customer Connor Fuchs. In that review, Fuchs proclaimed, “Hands down the best experience I’ve had with any type of construction company- they finished ahead of schedule, we’re overly responsive and highly efficient. I would highly recommend them to anyone whether it be residential, or commercial roofing services.” New Braunfels and Austin Residents who have been impacted by the recent hailstorm are encouraged to call now for an estimate to see if one's homeowners insurance covers the cost of a new roof.
Hudson Whitten, the company’s owner, and managing partner says, “When we take on any type of roofing or solar installation project in the Austin, Texas area, we don’t set a goal to make sure that we get a 5-star review from that customer. Instead, we know that if we respond to every customer’s needs in a timely manner and then show the type of craftsmanship that pays attention to even the smallest details on those roofing and solar installation jobs, glowing reviews will naturally follow. It’s a philosophy that has worked well for us since our first day in business and we are not about to change that anytime soon.”
Whitten went on to say that they are very proud of the fact that the reviews that have been left on their roofing, gutter, and solar services have been overwhelmingly positive. This is the case with the reviews that have been left on the company’s Google Maps Business Listing. On that listing, every one of the 32 reviews that have been written by their customers rates them a perfect 5 out of a possible 5-stars. He says they also realize that these highly favorable reviews show that the company is a trustworthy and reliable roofing and solar installation option, and this can lead to much future business. It’s also why he takes the time to personally thank every customer that has left a review on their services. Something that they will even do for less than favorable reviews but so far none of those have been received on any of their roofing or other projects. The company owner pointed out that even the most simply stated reviews they receive often mention the customer getting prompt and high-quality roofing, solar, or other exterior services. A good example of that is this Austin Roofing - Cool Roofs customer testimonial that was left by satisfied customer Tova Weinberg who stated, “Hudson and Cool Roofs were beyond fast, trustworthy and professional when it came to my roof inspection and repairs.”
The company owner also talked about how going the extra mile for the customer in ways they do not expect was all a part of what they do at Austin Roofing - Cool Roofs Inc. This includes providing them with fast inspections that produce accurate and detailed estimates. In cases where insurance claims are involved, they will also assist their customers in the claim process. This was reflected in a review from Robert Perry who said, “This is a great company! They went above and beyond to help me out with the issues with my insurance company regarding the damage/repair of my roof. They were very honest, professional, and responsive and made sure that everything was done right. If you need a roof inspection/repair in the Austin area, I would highly recommend Cool Roofs. Thank you so much Cool Roofs.”
Whitten went on to say that whenever a customer contacts them to get a simple roof repair, a whole roof replacement, a Cool Roofs solar installation, or any type of gutter, siding, or painting work done by them, they can expect a fast response, a project that is completed in a timely fashion, and professional work that is done using only the highest quality materials.
For more information about Austin Roofing - Cool Roofs Inc., contact the company here:
Austin Roofing - Cool Roofs Inc.
2506 S Lamar Blvd, Suite B, Austin, TX 78704